Glossary

What is an e-mandate or NACH mandate?

A NACH e-mandate is a standing authorisation from a customer to its bank, allowing a named biller to debit its account on set dates up to an agreed maximum. It turns payment promises into scheduled bank debits.

ई-मैंडेट (NACH): बैंक खाते से अपने आप भुगतान

1,000+
businesses onboarded
₹50 Cr+
invoice value handled
700+
businesses got their money back
60%
of cases settled before court
Short answer

NACH (National Automated Clearing House) is the NPCI system for bulk and recurring bank debits and credits. A customer registers a debit mandate, physically on paper or online as an e-mandate through net banking, debit card or Aadhaar authentication, naming the biller, the maximum amount, the frequency and the validity period. The biller then presents debits on the due dates, and the customer can cancel the mandate through its bank.

How it works in India

The supplier, through a sponsor bank or a collection platform, sends the buyer a mandate link. The buyer approves it on its bank's page, and the mandate is registered with NPCI, usually within a few days. On each due date, the supplier presents a debit up to the mandated maximum, and the buyer's bank pays or returns it with a reason code. Returns for insufficient funds are visible immediately, so follow-up can start the same day.

Mandates are well suited to payment plans, dealer instalments, rentals, retainers and annual maintenance contracts.

Why it matters for getting paid

The weakest point in any settlement is the second instalment. A mandate removes the need for the buyer to remember, approve and initiate each payment. For larger amounts it replaces post-dated cheques, with less paper and faster information on returns. Where an instalment is returned unpaid, the supplier still has its original claim, and may have a separate remedy for the dishonoured debit.

How FundRaksha uses it

FundRaksha Collect sets up NACH and UPI Autopay mandates alongside automated payment reminders, for a 1% fee on amounts collected. When FundRaksha Legal negotiates a settlement, the instalments are often collected through a mandate, so the plan does not depend on the buyer's goodwill. See e-mandate collections or start at https://collect.fundraksha.com. A free consultation can plan the right setup.

Worked example (hypothetical)

A Coimbatore motor manufacturer agrees with a distributor to clear ₹18,00,000 of overdue invoices in six monthly instalments of ₹3,00,000. The distributor registers an e-NACH mandate from its current account with a maximum of ₹3,00,000 per month for six months. Each month the debit is presented on the 5th. The fifth debit is returned for insufficient funds; the manufacturer re-presents it on the 12th after a call, and it clears. All ₹18,00,000 is collected, and the Collect fee at 1% is ₹18,000 (₹3,000 per instalment).

Last reviewed: 2026-10-08. Information for Indian businesses; not legal advice.

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  • A review of your invoices, purchase orders, delivery proof and the buyer’s replies
  • An honest assessment of recovery chances and the right route: reminders, legal notice, MSME Samadhaan, Section 138 or a civil suit
  • A realistic timeline and the exact cost: nothing upfront, a success fee only on recovery
  • A dedicated advocate assigned within 24 hours if you decide to proceed
Keep these ready
  • The unpaid invoice(s) and payment terms
  • Purchase order, delivery challan, e-way bill or proof of service
  • Messages, emails or letters about the payment
  • For a bounced cheque: the cheque and the bank return memo

No recovery, no fee. Court fees, if any, are borne by the client and told upfront.

FAQ

Questions, answered

Yes, through its bank or the platform used. Cancellation stops future debits but does not cancel the debt, and it is a clear warning sign to escalate.

This page is general information for Indian businesses, not legal advice for your specific case. Laws, rates and procedures change; speak to an advocate before acting. FundRaksha LegalTech Pvt Ltd is a technology company; legal work is carried out by enrolled advocates.