The consultation is free, by phone, WhatsApp or video, with no obligation. You learn what is recoverable, which route fits, how long it should take and what it costs: nothing upfront, 30% only on the amount recovered. If you proceed, a dedicated advocate sends the legal notice within 24 hours.
What happens in the consultation
- You message us on WhatsApp or book a slot; a recovery expert calls at the agreed time (phone or video).
- We go through the invoices, the order, the delivery proof and the buyer’s replies, and ask about the buyer’s pattern.
- You get an honest view: how recoverable the claim is, which route fits (reminders, legal notice, MSME Samadhaan, Section 138, summary suit or arbitration), a realistic timeline and the exact cost.
- If you decide to go ahead, a dedicated advocate is assigned and the legal notice goes out within 24 hours. If you decide not to, you owe nothing.
What we look for in advertising, media and marketing services cases
Campaign-based billing, media costs paid upfront by the agency, 60 to 120 day client terms and “results” disputes.
Proof: estimates and approvals, release orders, media invoices and proofs of publication, campaign reports and client sign-offs.
- We check for: starting campaigns on verbal approval
- We check for: results promised in a pitch deck being treated as a guarantee
- We check for: not separating agency fee from media cost in the invoice
The route we usually recommend
Agencies have strong written approvals; a legal notice attaching the approved estimate and proof of delivery usually works, with a summary suit for the balance. Media pass-through costs should be claimed separately. Small agencies with Udyam registration can use Samadhaan.
What to check in any free consultation
- Is the person assessing your case an advocate or working with one? Ask who will sign the notice.
- Do they tell you when a claim is weak? A good assessment sometimes says “not worth pursuing”.
- Is the fee in writing, and what happens if nothing is recovered?
- Will the recovered money come to you directly from the buyer?
- Do they know the MSMED Act timelines, Section 138 deadlines and Section 43B(h)?
What to have ready
- The unpaid invoice(s) and payment terms
- Purchase order, delivery challan, e-way bill or proof of service
- Messages, emails or letters about the payment
- For a bounced cheque: the cheque and the bank return memo
Photos or PDFs on WhatsApp are fine. Missing documents do not stop the assessment; we tell you what to collect.