The consultation is free, by phone, WhatsApp or video, with no obligation. You learn what is recoverable, which route fits, how long it should take and what it costs: nothing upfront, 30% only on the amount recovered. If you proceed, a dedicated advocate sends the legal notice within 24 hours.
What happens in the consultation
- You message us on WhatsApp or book a slot; a recovery expert calls at the agreed time (phone or video).
- We go through the invoices, the order, the delivery proof and the buyer’s replies, and ask about the buyer’s pattern.
- You get an honest view: how recoverable the claim is, which route fits (reminders, legal notice, MSME Samadhaan, Section 138, summary suit or arbitration), a realistic timeline and the exact cost.
- If you decide to go ahead, a dedicated advocate is assigned and the legal notice goes out within 24 hours. If you decide not to, you owe nothing.
What we look for in fmcg and consumer goods distribution cases
Brand dues: scheme and claim settlements that lag months; retailer dues: weekly credit that becomes a running balance.
Proof: distribution agreement, claim submissions and brand acknowledgements, DMS records, retailer invoices and signed delivery notes.
- We check for: claims filed late or without proof
- We check for: agreements terminated without a closing reconciliation
- We check for: retailer credit given without any written record
The route we usually recommend
Brand claim disputes need a reconciled ledger in the notice and often an arbitration clause check; distributors registered on Udyam (where eligible) can approach the Facilitation Council. Retailer dues are recovered by notice and summary suit, or Section 138 where cheques were given.
What to check in any free consultation
- Is the person assessing your case an advocate or working with one? Ask who will sign the notice.
- Do they tell you when a claim is weak? A good assessment sometimes says “not worth pursuing”.
- Is the fee in writing, and what happens if nothing is recovered?
- Will the recovered money come to you directly from the buyer?
- Do they know the MSMED Act timelines, Section 138 deadlines and Section 43B(h)?
What to have ready
- The unpaid invoice(s) and payment terms
- Purchase order, delivery challan, e-way bill or proof of service
- Messages, emails or letters about the payment
- For a bounced cheque: the cheque and the bank return memo
Photos or PDFs on WhatsApp are fine. Missing documents do not stop the assessment; we tell you what to collect.