A payment reminder app sends reminders to buyers on a schedule and shows you what happened. On FundRaksha Trust a soft follow-up (99 RP) makes polite scheduled reminder calls and sends emails with your invoice details, only within the calling hours you set. You see answered and missed calls, emails sent and the next attempt, and you can pause at any time.
What to expect from a reminder app
- Scheduling: reminders start on or just after the due date, not when someone remembers.
- Your hours: calls only when you allow them, so the buyer is not disturbed at night.
- Invoice details: every email carries the invoice number, date and amount, so the buyer's accounts team can act on it.
- A record: which calls were answered, which emails were sent, and what comes next.
- Control: pause when the buyer promises to pay, resume if the promise is broken.
- Escalation: a clear path to a firmer step if reminders fail.
How Trust follow-ups are set up
- Add the details: buyer's name, mobile number, amount due and invoice. Email and documents are optional.
- Choose your hours: pick the calling hours (and, for a hard follow-up, the frequency).
- Review: the FundRaksha team checks the request, and the follow-up starts automatically once approved.
- Track: a live view of answered or missed calls, emails sent and the next attempt.
You get a notification on every status change, and if the team cannot take on a follow-up, the points are refunded automatically.
Reminder app or your own messages?
You can, of course, send reminders yourself. Many suppliers start with a WhatsApp message and the payment reminder letter format. The difference an app makes is consistency and distance: the reminder goes out every time, and it comes from FundRaksha rather than from the salesperson who has to keep the relationship.
| Your own reminders | Trust soft follow-up | |
|---|---|---|
| Cost | Staff time | 99 RP per follow-up |
| Consistency | Depends on who remembers | On the schedule you set |
| Record | Scattered across phones | Calls and emails tracked in the app |
| Next step | Find a lawyer | Escalate to a notice in the same app |
Worked example
A Tiruppur knitwear job-worker has six invoices, ₹40,000 to ₹1,10,000 each, outstanding with three garment units. It sets a soft follow-up on each, with calls between 10 am and 6 pm. Within two weeks, four invoices are paid and two buyers have asked for statements. The remaining buyer misses two calls a day for a week; the job-worker moves that one to a hard follow-up.
How to word reminders that get paid
Reminders work best when the buyer can act on them immediately. Give the invoice number, date, amount and due date; attach the invoice; state your bank details; and name a person to call. Keep the tone neutral: the first reminder assumes an oversight, the second asks for a payment date, and the third says what happens next.
- On the due date: "Invoice 214 for ₹1,20,000 is due today. Bank details attached."
- 7 days later: "Invoice 214 is now 7 days overdue. Please confirm the payment date."
- 15 days later: "We have not received payment or a date. We will start a formal follow-up on Monday."
Trust's soft follow-up carries on from there with scheduled calls and emails, so the tone stays consistent and the record stays in one place.
Sources
Last reviewed: 2026-10-21. Information for Indian businesses; not legal advice.