In the free B2B debt collection consultation, a FundRaksha expert reviews the account, the buyer and your proof, and sets out a collection plan: a legal demand notice within 24 hours, professional negotiation, and statutory action (MSME Samadhaan, Section 138, summary suit or arbitration) only if needed. No upfront fee; 30% on recovery.
How B2B collection differs, and why the consultation starts there
Consumer agencies chase individuals with call volume. B2B collection works on documents, legal consequences and the buyer's wish to keep its reputation and its supply line. The consultation therefore begins with your relationship with the buyer: do you want to keep trading with them, is there a dispute, and who in their organisation controls payment.
From there the expert decides how firm the first step should be. Sometimes a single advocate's notice to the right person is enough; sometimes the buyer's history shows that only a filing will move them.
The collection plan you will hear
- Demand notice. Drafted and signed by an advocate, sent as an e-notice and by registered post within 24 hours of your documents, with proof of delivery saved.
- Negotiation. The advocate speaks to the buyer, explains the legal consequences and agrees payment or a schedule. Most matters close here.
- Statutory remedies. MSME Samadhaan for Udyam-registered suppliers (interest at three times the RBI bank rate, Council target of 90 days), Section 138 for bounced cheques, summary suits for fixed sums, arbitration where there is a clause.
- Enforcement. Awards and decrees executed against the buyer's assets and bank accounts.
Nothing is charged upfront. If you proceed, FundRaksha Legal charges 30% only on the amount actually recovered; if nothing is recovered there is no success fee. Court fees, where a matter is filed, are borne by you and told to you in advance.
What to tell the expert about your buyer
- Legal name, GSTIN and registered office (from the invoice or the GST portal)
- Whether the buyer is a company, LLP, partnership or proprietorship
- Whether the buyer is still trading and still buying from others
- Whether other suppliers are also unpaid
- Any written admission of the dues, however informal
These details decide where a case can be filed and how much pressure a notice will carry. See B2B debt collection in Delhi or Bengaluru for how the courts and Councils work in those cities.
Protecting the business relationship
A common worry is that collection will end the account. In practice a professional notice does the opposite: it moves the matter from the sales desk to the buyer's finance and legal teams, who settle. There are no threats and no public pressure, because those harm both the relationship and the case. Read our B2B debt collection service page for the full method, or see how we handle FMCG distribution and steel and metals accounts.
Last reviewed: 2026-10-08. Information for Indian businesses; not legal advice.