For IT services dues, the free consultation reviews the MSA, SOWs, change requests, acceptance records, timesheets, deployment or usage logs and the client's emails. It assesses whether scope objections hold, identifies the undisputed amount, and recommends an advocate's notice, arbitration under the MSA, a summary suit for fixed-fee invoices, or MSME Samadhaan for Udyam-registered firms. Nothing upfront; 30% on recovery.
Common IT services payment disputes
- Milestone invoice withheld because of defects raised after acceptance or after the warranty window
- Time-and-material invoices disputed for hours the client says were not approved
- Change requests done on verbal approval and then refused
- Monthly support or SaaS fees after the client stopped using the service without terminating
- Final invoice after the client terminated early, with the notice period unpaid
- Offshore clients who go silent after delivery
What proves an IT invoice
The MSA or order form, the SOW defining deliverables and acceptance criteria, change requests with approval emails, timesheets approved in the client's tool, deployment records, UAT sign-offs or the absence of rejection within the acceptance period, and the invoice per the agreed schedule. Where acceptance is "deemed" after a number of days, the SOW clause does the work. The consultation reads your standard documents once and tells you where your evidence is strong and where it is thin. See the IT services industry page.
Routes and how the client relationship is handled
| Situation | Route |
|---|---|
| Indian client, MSA with arbitration clause | Advocate's notice; arbitration if unpaid |
| Indian client, fixed-fee invoice, no arbitration clause | Notice; summary suit for the certain sum |
| Udyam-registered IT firm (micro or small) | Notice with statutory interest; MSME Samadhaan |
| Foreign client | Notice under the governing law; enforcement per contract and jurisdiction |
For clients you wish to retain, the notice is drafted to open a finance-level conversation; for churned clients, it is firm and followed by filing if ignored.
Next steps and cost
If you decide to go ahead, a dedicated advocate is assigned within 24 hours of your complete documents and the legal notice goes out as an e-notice, followed by registered post. Nothing is charged upfront. If you proceed, FundRaksha Legal charges 30% only on the amount actually recovered; if nothing is recovered there is no success fee. Court fees, where a matter is filed, are borne by you and told to you in advance.
IT hubs: Bengaluru, Hyderabad, Pune, Noida and Chennai. See also the startup consultation and professional invoice recovery in Bengaluru.
Last reviewed: 2026-10-08. Information for Indian businesses; not legal advice.