Week by week: what a debt collection agency does
| When | What happens | What you do |
|---|---|---|
| Day 0 | Free consultation: we read the invoice, proof of delivery and the buyer’s messages | Send documents on WhatsApp or email |
| Day 1 | Your advocate sends the legal notice as an e-notice and by registered post (within 24 hours) | Nothing |
| Weeks 1–2 | The buyer replies; the advocate negotiates full payment or a dated plan | Approve or reject the offer |
| Weeks 2–8 | Settlement signed, backed by post-dated cheques or an e-mandate; payments start | Confirm money received |
| If ignored | MSME Samadhaan before the Uttar Pradesh Micro and Small Enterprises Facilitation Council, Section 138 or a summary suit in Noida | Sign the filing; your advocate appears |
Times are typical, not promised; the free consultation gives a realistic estimate for your buyer.
What a debt collection agency may and may not do
A lawful agency demands payment in writing, calls the buyer’s business at reasonable times, negotiates and takes the dispute to a court or Council. It may not threaten, abuse, contact the buyer’s family, or misstate the law. Pressure tactics hand the buyer a defence and can expose you to a complaint, so FundRaksha works only through notices, negotiation and filings by advocates.
Recovering B2B dues in Noida: what is specific here
Noida mixes IT and BPO vendors, electronics assemblers and garment exporters, plus a large real-estate sector whose contractors and suppliers wait on developers. Service invoices with signed work orders are strong evidence; real-estate dues often need a firm notice and a recovery suit, while small manufacturers can use Samadhaan.
Main industries: IT and BPO services, electronics and mobile manufacturing, garments and exports, media and advertising and real estate.
Courts: Judicial Magistrate courts at Surajpur, Gautam Buddh Nagar, for Section 138; District Court, Gautam Buddh Nagar, and its Commercial Court for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Noida file on MSME Samadhaan, heard by the Uttar Pradesh Micro and Small Enterprises Facilitation Council (Directorate of Industries, Government of Uttar Pradesh, Kanpur). The Council sits where the supplier is, so a Noida supplier can pursue a buyer in another state from home.
What it costs
Nothing upfront and no retainer. The fee is 30% of what is actually recovered; if nothing is recovered, you pay nothing. Court fees, if a case is filed, are paid by you at actuals and told to you first. Work out your numbers with the recovery fee calculator.