Week by week: what a debt collection agency does
| When | What happens | What you do |
|---|---|---|
| Day 0 | Free consultation: we read the invoice, proof of delivery and the buyer’s messages | Send documents on WhatsApp or email |
| Day 1 | Your advocate sends the legal notice as an e-notice and by registered post (within 24 hours) | Nothing |
| Weeks 1–2 | The buyer replies; the advocate negotiates full payment or a dated plan | Approve or reject the offer |
| Weeks 2–8 | Settlement signed, backed by post-dated cheques or an e-mandate; payments start | Confirm money received |
| If ignored | MSME Samadhaan before the Telangana State Micro and Small Enterprises Facilitation Council, Section 138 or a summary suit in Hyderabad | Sign the filing; your advocate appears |
Times are typical, not promised; the free consultation gives a realistic estimate for your buyer.
What a debt collection agency may and may not do
A lawful agency demands payment in writing, calls the buyer’s business at reasonable times, negotiates and takes the dispute to a court or Council. It may not threaten, abuse, contact the buyer’s family, or misstate the law. Pressure tactics hand the buyer a defence and can expose you to a complaint, so FundRaksha works only through notices, negotiation and filings by advocates.
Recovering B2B dues in Hyderabad: what is specific here
Hyderabad combines a large pharma and engineering base in Jeedimetla, Balanagar and Pashamylaram with IT services in Hitec City and Gachibowli. Suppliers here often sell to other states on 60 to 90 day credit, and service invoices to IT and real-estate buyers stall in approval chains. FundRaksha is headquartered in Madhapur, so Hyderabad cases get the fastest turnaround on notices and hearings.
Main industries: pharmaceuticals and bulk drugs, IT and IT-enabled services, engineering and electrical equipment, real estate and construction and food processing and agri-trading.
Courts: Metropolitan Magistrate courts at the City Criminal Courts complex, Nampally, for Section 138 complaints; City Civil Court, Hyderabad, and the Commercial Courts for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Hyderabad file on MSME Samadhaan, heard by the Telangana State Micro and Small Enterprises Facilitation Council (Commissionerate of Industries, Government of Telangana, Hyderabad). The Council sits where the supplier is, so a Hyderabad supplier can pursue a buyer in another state from home.
What it costs
Nothing upfront and no retainer. The fee is 30% of what is actually recovered; if nothing is recovered, you pay nothing. Court fees, if a case is filed, are paid by you at actuals and told to you first. Work out your numbers with the recovery fee calculator.