Week by week: what a debt collection agency does
| When | What happens | What you do |
|---|---|---|
| Day 0 | Free consultation: we read the invoice, proof of delivery and the buyer’s messages | Send documents on WhatsApp or email |
| Day 1 | Your advocate sends the legal notice as an e-notice and by registered post (within 24 hours) | Nothing |
| Weeks 1–2 | The buyer replies; the advocate negotiates full payment or a dated plan | Approve or reject the offer |
| Weeks 2–8 | Settlement signed, backed by post-dated cheques or an e-mandate; payments start | Confirm money received |
| If ignored | MSME Samadhaan before the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions), Section 138 or a summary suit in Nagpur | Sign the filing; your advocate appears |
Times are typical, not promised; the free consultation gives a realistic estimate for your buyer.
What a debt collection agency may and may not do
A lawful agency demands payment in writing, calls the buyer’s business at reasonable times, negotiates and takes the dispute to a court or Council. It may not threaten, abuse, contact the buyer’s family, or misstate the law. Pressure tactics hand the buyer a defence and can expose you to a complaint, so FundRaksha works only through notices, negotiation and filings by advocates.
Recovering B2B dues in Nagpur: what is specific here
Nagpur’s position at the centre of India makes it a logistics and distribution hub in Butibori and MIHAN, and a supplier base for power, mining and steel companies in Vidarbha. Transport operators and distributors here carry freight and stock dues from large companies; MSME units supplying PSUs can use Samadhaan, and the Nagpur Bench handles larger disputes.
Main industries: logistics and warehousing, agri-trading and oranges, steel and power equipment, mining supply and pharma distribution.
Courts: Judicial Magistrate First Class courts, Nagpur, for Section 138; District Court, Nagpur, and its Commercial Court for recovery suits; the Bombay High Court Nagpur Bench for high-value matters.
MSME claims: Udyam-registered micro and small suppliers in Nagpur file on MSME Samadhaan, heard by the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions) (Directorate of Industries, Government of Maharashtra, Mumbai, and regional Joint Director of Industries offices). The Council sits where the supplier is, so a Nagpur supplier can pursue a buyer in another state from home.
What it costs
Nothing upfront and no retainer. The fee is 30% of what is actually recovered; if nothing is recovered, you pay nothing. Court fees, if a case is filed, are paid by you at actuals and told to you first. Work out your numbers with the recovery fee calculator.