Week by week: what a debt collection agency does
| When | What happens | What you do |
|---|---|---|
| Day 0 | Free consultation: we read the invoice, proof of delivery and the buyer’s messages | Send documents on WhatsApp or email |
| Day 1 | Your advocate sends the legal notice as an e-notice and by registered post (within 24 hours) | Nothing |
| Weeks 1–2 | The buyer replies; the advocate negotiates full payment or a dated plan | Approve or reject the offer |
| Weeks 2–8 | Settlement signed, backed by post-dated cheques or an e-mandate; payments start | Confirm money received |
| If ignored | MSME Samadhaan before the Gujarat Micro and Small Enterprises Facilitation Council, Section 138 or a summary suit in Rajkot | Sign the filing; your advocate appears |
Times are typical, not promised; the free consultation gives a realistic estimate for your buyer.
What a debt collection agency may and may not do
A lawful agency demands payment in writing, calls the buyer’s business at reasonable times, negotiates and takes the dispute to a court or Council. It may not threaten, abuse, contact the buyer’s family, or misstate the law. Pressure tactics hand the buyer a defence and can expose you to a complaint, so FundRaksha works only through notices, negotiation and filings by advocates.
Recovering B2B dues in Rajkot: what is specific here
Rajkot’s engineering units supply castings, auto parts, bearings and machine tools to OEMs and dealers nationwide, usually against purchase orders with delivery challans. That paperwork is what a strong notice or MSME Samadhaan claim needs, and small manufacturers here can have the case heard in Gujarat even when the buyer is in another state.
Main industries: engineering and auto components, castings and forgings, machine tools, bearings and diesel engines and gold jewellery.
Courts: Judicial Magistrate First Class courts, Rajkot, for Section 138; District Court, Rajkot, and its Commercial Court for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Rajkot file on MSME Samadhaan, heard by the Gujarat Micro and Small Enterprises Facilitation Council (Industries Commissionerate, Government of Gujarat, Gandhinagar). The Council sits where the supplier is, so a Rajkot supplier can pursue a buyer in another state from home.
What it costs
Nothing upfront and no retainer. The fee is 30% of what is actually recovered; if nothing is recovered, you pay nothing. Court fees, if a case is filed, are paid by you at actuals and told to you first. Work out your numbers with the recovery fee calculator.