Why a B2B collection agency is different from a consumer collection agency
Consumer collection agencies chase individuals for loans and credit cards with call-centre pressure. B2B dues are different: your buyer is a company you may want to keep, the amounts are larger, and the law gives you specific tools. The MSMED Act lets registered suppliers claim compound interest at three times the RBI bank rate and take the buyer to the Facilitation Council; Section 138 makes a bounced cheque a criminal offence; summary suits recover fixed sums on invoices quickly.
FundRaksha is built around those tools. Every Mumbai case is handled by an enrolled advocate, not an agent, and every step (notice, calls, settlement, filing) is documented so it stands up if the matter is heard.
Recovering B2B dues in Mumbai: what is specific here
Mumbai is India’s largest B2B market and its dues are the most varied: garment exporters in Dharavi and Andheri, chemical traders in Masjid Bunder, agencies and consultants billing corporates in BKC and Lower Parel. Cheque-based payments are still common in trading, so Section 138 is a frequent route, and arbitration clauses in corporate contracts often decide where a dispute is heard.
Main industries: textiles and garments, finance and services, pharmaceuticals, chemicals, media and advertising and import and export trading.
Courts: Metropolitan Magistrate courts (Esplanade, Mazgaon, Andheri, Bandra, Kurla and others) for Section 138 complaints; City Civil Court and the Bombay High Court Commercial Division for high-value recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Mumbai file on MSME Samadhaan, heard by the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions) (Directorate of Industries, Government of Maharashtra, Mumbai, and regional Joint Director of Industries offices). The Council sits where the supplier is, so a Mumbai supplier can pursue a buyer in another state from home.
What Mumbai suppliers get that a local collection agent cannot offer
- Legal weight. A notice signed by an advocate, sent within 24 hours, carries consequences a reminder call does not.
- Statutory interest. For Udyam-registered suppliers, interest at three times the bank rate on delayed payments, claimed through the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions).
- No upfront cost. 30% only on what is recovered, so the agency’s interest is the same as yours.
- Professional tone. Your buyer relationship is protected; most buyers pay and keep buying.
- Pan-India reach from Mumbai. Buyers in any state are pursued digitally and through local advocates.
How recovery works for a business in Mumbai
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions), a Section 138 complaint in the Mumbai magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.