What a professional collector does, and does not do
| Professional (FundRaksha) | Unprofessional (avoid) |
|---|---|
| Legal notice from an advocate with a full statement of account | Anonymous calls and messages |
| Calls to the buyer’s finance team at business hours, recorded | Calls to family, staff or at odd hours |
| Negotiated settlement in writing, with post-dated payments | Verbal promises and partial cash collections |
| Statutory remedies: Council, Section 138, suits, arbitration | Threats, visits and public shaming |
| Success fee only on recovery | Advance fees and hidden charges |
Harassment is not only unethical; it gives the buyer a defence and can expose you to a counter-complaint. The lawful route recovers more and protects your reputation in your trade.
Recovering B2B dues in Kolkata: what is specific here
Kolkata’s trade in Burrabazar, Posta and Howrah still runs on relationships and post-dated cheques, so Section 138 and old-fashioned negotiation both matter. Jute mills, foundries and engineering units supply across eastern India and Bangladesh, and distributors here often carry dues for FMCG brands with slow reconciliation.
Main industries: jute and textiles, tea trading, engineering and foundry, leather and FMCG distribution.
Courts: Metropolitan Magistrate courts at Bankshall Court, Calcutta, and Alipore for Section 138; City Civil Court and the Calcutta High Court Commercial Division for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Kolkata file on MSME Samadhaan, heard by the West Bengal Micro and Small Enterprises Facilitation Council (Directorate of MSME, Government of West Bengal, Kolkata). The Council sits where the supplier is, so a Kolkata supplier can pursue a buyer in another state from home.
Our standards
- Advocates enrolled with their State Bar Councils handle notices, negotiation and filings.
- Every communication is logged and shared with you.
- Settlement terms are documented so a missed instalment can be enforced.
- We tell you honestly, in the free assessment, when a claim is weak or not worth pursuing.
How recovery works for a business in Kolkata
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the West Bengal Micro and Small Enterprises Facilitation Council, a Section 138 complaint in the Kolkata magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.