How to judge a debt collection company
- Who does the work? Advocates with the power to issue notices and file cases, or agents who can only call?
- How are they paid? A success fee aligns the company with you; advance fees pay them whether you recover or not.
- Do they know the law? Ask about the MSMED Act, Section 138 timelines and Section 43B(h). Vague answers mean weak notices.
- What is the track record? Numbers, not adjectives.
- Is everything documented? Notices, calls, settlements and filings should be in writing and shared with you.
FundRaksha compared
| FundRaksha | Collection agencies | Traditional law firms | |
|---|---|---|---|
| Who handles your case | A dedicated advocate | Call-centre agents | A lawyer, often juniors |
| Start | Notice within 24 hours | Repeated calls | Weeks of paperwork |
| Approach | Notice, negotiation, settlement, then filing | Pressure | File and wait |
| Fees | 30% on recovery, nothing upfront | Commission plus charges | Retainer plus per hearing |
| Track record | 700+ businesses paid | Rarely published | Not published |
Recovering B2B dues in Kolkata: what is specific here
Kolkata’s trade in Burrabazar, Posta and Howrah still runs on relationships and post-dated cheques, so Section 138 and old-fashioned negotiation both matter. Jute mills, foundries and engineering units supply across eastern India and Bangladesh, and distributors here often carry dues for FMCG brands with slow reconciliation.
Main industries: jute and textiles, tea trading, engineering and foundry, leather and FMCG distribution.
Courts: Metropolitan Magistrate courts at Bankshall Court, Calcutta, and Alipore for Section 138; City Civil Court and the Calcutta High Court Commercial Division for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Kolkata file on MSME Samadhaan, heard by the West Bengal Micro and Small Enterprises Facilitation Council (Directorate of MSME, Government of West Bengal, Kolkata). The Council sits where the supplier is, so a Kolkata supplier can pursue a buyer in another state from home.
How recovery works for a business in Kolkata
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the West Bengal Micro and Small Enterprises Facilitation Council, a Section 138 complaint in the Kolkata magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.