Why a B2B collection agency is different from a consumer collection agency
Consumer collection agencies chase individuals for loans and credit cards with call-centre pressure. B2B dues are different: your buyer is a company you may want to keep, the amounts are larger, and the law gives you specific tools. The MSMED Act lets registered suppliers claim compound interest at three times the RBI bank rate and take the buyer to the Facilitation Council; Section 138 makes a bounced cheque a criminal offence; summary suits recover fixed sums on invoices quickly.
FundRaksha is built around those tools. Every Kochi case is handled by an enrolled advocate, not an agent, and every step (notice, calls, settlement, filing) is documented so it stands up if the matter is heard.
Recovering B2B dues in Kochi: what is specific here
Kochi’s seafood exporters, spice traders in Mattancherry and shipping agents around the port deal with both domestic and overseas buyers, and dues from hotels and resorts rise and fall with the season. Kerala’s Facilitation Council handles MSME claims, and the Ernakulam courts are experienced with Section 138 matters from the trading community.
Main industries: seafood processing and exports, spices trading, shipping and logistics, IT services and tourism and hospitality.
Courts: Judicial First Class Magistrate courts, Ernakulam, for Section 138; District Court, Ernakulam, and its Commercial Court for recovery suits; the Kerala High Court for high-value matters.
MSME claims: Udyam-registered micro and small suppliers in Kochi file on MSME Samadhaan, heard by the Kerala Micro and Small Enterprises Facilitation Council (Directorate of Industries and Commerce, Government of Kerala, Thiruvananthapuram). The Council sits where the supplier is, so a Kochi supplier can pursue a buyer in another state from home.
What Kochi suppliers get that a local collection agent cannot offer
- Legal weight. A notice signed by an advocate, sent within 24 hours, carries consequences a reminder call does not.
- Statutory interest. For Udyam-registered suppliers, interest at three times the bank rate on delayed payments, claimed through the Kerala Micro and Small Enterprises Facilitation Council.
- No upfront cost. 30% only on what is recovered, so the agency’s interest is the same as yours.
- Professional tone. Your buyer relationship is protected; most buyers pay and keep buying.
- Pan-India reach from Kochi. Buyers in any state are pursued digitally and through local advocates.
How recovery works for a business in Kochi
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the Kerala Micro and Small Enterprises Facilitation Council, a Section 138 complaint in the Kochi magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.