Where vendor payments get stuck
- GRN not raised. Goods received, portal not updated; the payment clock never starts on their side. On yours it did: the Act counts from acceptance, not from the GRN.
- Debit notes. Rejections and short-shipment deductions applied without agreement.
- Portal invoices “under query”. Rejected for formatting while the dues age.
- Payment runs. Monthly cycles that push a 45-day invoice to 75 days.
Recovering B2B dues in Siliguri: what is specific here
Siliguri is the distribution corridor for north Bengal, Sikkim and the North-East, so its distributors and transporters carry stock and freight dues for brands and traders over long distances. Remote, digital follow-up and legal notices suit this market, with West Bengal’s Council handling MSME claims.
Main industries: tea trading, FMCG and pharma distribution for north Bengal and the North-East, timber and plywood, logistics and tourism.
Courts: Judicial Magistrate courts, Siliguri, for Section 138; District Court, Darjeeling at Siliguri, and its Commercial Court for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Siliguri file on MSME Samadhaan, heard by the West Bengal Micro and Small Enterprises Facilitation Council (Directorate of MSME, Government of West Bengal, Kolkata). The Council sits where the supplier is, so a Siliguri supplier can pursue a buyer in another state from home.
How we collect from large buyers
- We reconcile your ledger against POs, GRNs and portal records so the claim is exact.
- Your advocate sends a notice to the buyer’s registered office, CFO and company secretary within 24 hours, citing Sections 15 and 16 of the MSMED Act, Section 43B(h) and the MSME-1 disclosure.
- Most buyers clear the invoice at this stage; disputes on debit notes are negotiated in writing.
- If not, MSME Samadhaan before the West Bengal Micro and Small Enterprises Facilitation Council, where PSUs and listed companies appear like anyone else.