B2B recovery is a legal process, not a phone campaign
Business dues come with paperwork (POs, GST invoices, delivery proof) and with laws written for exactly this problem: the MSMED Act’s 45-day limit and statutory interest, Section 138 for bounced cheques, summary suits for invoices. A B2B recovery company uses those; a consumer agency cannot. FundRaksha’s advocates do, for Siliguri suppliers of every size.
Recovering B2B dues in Siliguri: what is specific here
Siliguri is the distribution corridor for north Bengal, Sikkim and the North-East, so its distributors and transporters carry stock and freight dues for brands and traders over long distances. Remote, digital follow-up and legal notices suit this market, with West Bengal’s Council handling MSME claims.
Main industries: tea trading, FMCG and pharma distribution for north Bengal and the North-East, timber and plywood, logistics and tourism.
Courts: Judicial Magistrate courts, Siliguri, for Section 138; District Court, Darjeeling at Siliguri, and its Commercial Court for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Siliguri file on MSME Samadhaan, heard by the West Bengal Micro and Small Enterprises Facilitation Council (Directorate of MSME, Government of West Bengal, Kolkata). The Council sits where the supplier is, so a Siliguri supplier can pursue a buyer in another state from home.
Common B2B defaults in Siliguri
- FMCG and consumer goods distribution: Brand dues: scheme and claim settlements that lag months; retailer dues: weekly credit that becomes a running balance.
- Logistics, transport and warehousing: Monthly freight bills against lorry receipts and PODs, 30 to 60 day terms that stretch to 120, deductions for damage and detention disputes.
- Food processing and agri-trading: Mandi and trade credit on trust, high-value lots paid by cheque or RTGS weeks later, and seasonal cash-flow excuses for delay.
- Construction, contractors and building materials: Running account bills certified against measurement books, 10% retention held for months, and payment tied to the developer’s own collections.
How recovery works for a business in Siliguri
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the West Bengal Micro and Small Enterprises Facilitation Council, a Section 138 complaint in the Siliguri magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.