Three kinds of collection agency in Bengaluru, and which one you need
| Type | Who it collects from | How it works | Fit for a business owed money? |
|---|---|---|---|
| Bank and NBFC recovery agents | Individual borrowers on loans and cards | Call centres and field agents under RBI rules for lenders | No: they work only for lenders |
| General debt collectors | Anyone, often individuals | Calls and visits, little legal follow-through | Rarely: no notice or filing power |
| B2B legal collection agency (FundRaksha) | Companies, firms and proprietors | Advocate notice, negotiation, MSME Samadhaan, Section 138, suits | Yes: built for supplier dues |
If your customer is another business, choose the third kind. Search results for “collection agency in Bengaluru” mix all three, which is why many suppliers end up with a loan-recovery outfit that cannot send a legal notice or file a case.
Recovering B2B dues in Bengaluru: what is specific here
Bengaluru’s dues are dominated by service invoices: IT vendors, staffing agencies, SaaS subscriptions and consultants billing startups and large companies in Whitefield, Electronic City and the ORR corridor. Written contracts and emails are usually strong, which makes a legal notice followed by a summary suit effective; garment exporters in Peenya and Bommanahalli have more conventional trade dues.
Main industries: IT and software services, startups and SaaS, garments and apparel exports, aerospace and precision engineering and electronics.
Courts: Metropolitan Magistrate courts at the Mayo Hall and Nrupathunga Road court complexes for Section 138; City Civil Court and the Bengaluru Commercial Courts for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Bengaluru file on MSME Samadhaan, heard by the Karnataka Micro and Small Enterprises Facilitation Council (Directorate of Industries and Commerce, Government of Karnataka, Bengaluru). The Council sits where the supplier is, so a Bengaluru supplier can pursue a buyer in another state from home.
Questions to ask any collection agency before you sign
- Who signs the legal notice? It should be an enrolled advocate, named on the notice.
- What do I pay if nothing is recovered? The right answer is nothing.
- Does the money come to me directly? It should go from the buyer to your account, never through the agency.
- Can you file MSME Samadhaan and Section 138 cases yourselves, or do you hand over to a lawyer later?
- Will you put the fee, the process and the expected timeline in writing?
FundRaksha answers all five the same way: an advocate signs, 30% only on recovery, buyers pay you directly, the same advocate files, and everything is written down after a free consultation.
How recovery works for a business in Bengaluru
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the Karnataka Micro and Small Enterprises Facilitation Council, a Section 138 complaint in the Bengaluru magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.