Collections by ageing bucket
| Ageing | What usually works | FundRaksha service |
|---|---|---|
| Not yet due | Invoice sent with a payment link; mandate set up at order | Collect: e-mandates, UPI Autopay |
| 1–30 days overdue | Polite reminders on WhatsApp, SMS and email; statement of account | Collect: scheduled reminders |
| 31–60 days | Firm reminder, phone call, interest reminder for MSME suppliers | Collect + free assessment |
| 61–90 days | Legal notice from an advocate; settlement or payment plan | Legal: notice within 24 hours |
| 90+ days | MSME Samadhaan, Section 138 or summary suit | Legal: filing and appearances |
Why DSO stays high in B2B India
Days Sales Outstanding climbs when credit terms are informal, reminders are manual, and nobody wants to be the one who calls the customer. The fix is process: a mandate at the point of sale, automatic reminders, and a firm, early handover to legal when a buyer crosses 60 days. Businesses that adopt this see fewer accounts age past 90 days and far fewer write-offs.
Recovering B2B dues in Mumbai: what is specific here
Mumbai is India’s largest B2B market and its dues are the most varied: garment exporters in Dharavi and Andheri, chemical traders in Masjid Bunder, agencies and consultants billing corporates in BKC and Lower Parel. Cheque-based payments are still common in trading, so Section 138 is a frequent route, and arbitration clauses in corporate contracts often decide where a dispute is heard.
Main industries: textiles and garments, finance and services, pharmaceuticals, chemicals, media and advertising and import and export trading.
Courts: Metropolitan Magistrate courts (Esplanade, Mazgaon, Andheri, Bandra, Kurla and others) for Section 138 complaints; City Civil Court and the Bombay High Court Commercial Division for high-value recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Mumbai file on MSME Samadhaan, heard by the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions) (Directorate of Industries, Government of Maharashtra, Mumbai, and regional Joint Director of Industries offices). The Council sits where the supplier is, so a Mumbai supplier can pursue a buyer in another state from home.
How recovery works for a business in Mumbai
- Free consultation and case assessment. Send us the invoice, purchase order or delivery proof and the buyer’s messages. We tell you what is recoverable and how.
- Dedicated advocate within 24 hours. Your advocate sends a legal notice as an e-notice the same day and by registered post, with proof of delivery saved.
- Negotiation and settlement. The advocate calls the buyer, explains the consequences and agrees a payment plan. About 60% of our cases close here.
- Filing if needed. MSME Samadhaan before the Maharashtra Micro and Small Enterprises Facilitation Councils (regional councils for Mumbai, Pune, Nashik, Nagpur, Aurangabad and Amravati regions), a Section 138 complaint in the Mumbai magistrate courts, a summary suit or arbitration, handled by the same advocate.
You pay nothing upfront. Our fee is 30% of the amount actually recovered; if nothing is recovered there is no fee. Court fees, where a matter is filed, are borne by you and told to you in advance.