District Office, Coonoor is at Employees' Provident Fund Organisation, District Office, Coonoor, 2nd Floor, BSNL Exchange Building, Opp. SIMS Park, Coonoor, The Nilgiris COONOOR - 643101, Tamil Nadu. Contact: email do.coonoor@epfindia.gov.in. EPFO's Citizens' Charter describes district offices as "securing compliance & grievance redressal". Claims and transfers of members are settled by the supervising regional office, Regional Office, Coimbatore.
Address and contact details
| Office | District Office, Coonoor |
|---|---|
| Address | Employees' Provident Fund Organisation, District Office, Coonoor, 2nd Floor, BSNL Exchange Building, Opp. SIMS Park, Coonoor, The Nilgiris COONOOR - 643101 |
| PIN code | 643101 |
| City and state | Coonoor, Tamil Nadu |
| STD code | 0423 |
| do.coonoor@epfindia.gov.in | |
| Supervising office | Regional Office, Coimbatore |
| EPFO helpline | 14470 |
Open in Google Maps. The pin is found from the address text, so confirm the building before you travel.
What this office handles
In practice this covers:
- Employer compliance in the district: coverage, ECR filing and payment follow-up
- Member and pensioner grievances, and guidance on online claims and KYC
- Facilitation for visitors who cannot complete a request online
- Claims, transfers and pension cases go to Regional Office, Coimbatore
Your PF account is held by the regional office where your employer's establishment is registered, not the office nearest your home. The office code is part of your PF number (for example the letters at the start of an account number such as MH/BAN/...), and the member portal shows which office holds each of your accounts.
How long EPFO should take
EPFO's Citizens' Charter sets these targets, which are tighter than the time limits in the schemes:
| Service | Time under the scheme | Citizens' Charter target |
|---|---|---|
| PF final withdrawal (Form 19) | 20 days | 7 working days |
| PF part withdrawal (Form 31) | 20 days | 7 working days |
| PF illness advance (Form 31) | 20 days | 3 working days |
| PF transfer (Form 13) | 20 days | 7 working days |
| PF withdrawal by nominees or survivors (Form 20) | 20 days | 3 working days |
| EDLI insurance to nominees or survivors (Form 5IF) | 20 days | 3 working days |
| Monthly pension (Form 10D) | 20 days | 7 working days |
| Pension withdrawal benefit or scheme certificate (Form 10C) | 20 days | 7 working days |
| Redressal of grievances | Not stated | 7 working days |
If a claim crosses the charter time, raise a grievance on EPFiGMS with your UAN and claim ID; EPFO says unresolved grievances move to the next higher authority.
What to carry
- Members: UAN and PF account number, Aadhaar, PAN, a bank passbook or cancelled cheque for the account seeded as KYC, and a copy of the claim or its acknowledgement if one was filed.
- For a grievance: the EPFiGMS registration number and any rejection message from the member portal.
- Pensioners: PPO number, Aadhaar and bank details; the life certificate can be given online through Jeevan Pramaan.
- Employers: establishment code, an authorisation letter on the letterhead for the person visiting, copies of ECRs and payment challans for the months in question, and the notice you are replying to.
- Death claims: death certificate, the nominee's identity proof and bank details, with Forms 20, 10D and 5IF as applicable.
Call or email first: offices can tell you if a visit is needed at all, and which counter or section to go to.
Do it online instead
- EPFO member portal (UAN): passbook, KYC, withdrawal claims (Forms 31, 19, 10C), transfer (Form 13) and claim status.
- EPFO employer portal: UAN generation, monthly ECR and payment, KYC approval and exits.
- EPFiGMS: grievances to this office, with a registration number you can track.
- Helpline 14470; EPFO also lists a WhatsApp helpline number for each regional office in its directory.
Most office visits by employers start with a payroll mistake: a wrong wage figure in the ECR, a missed month or an employee without a UAN. FundRaksha HR works out PF on every payroll run and gives you the PF ECR file to upload, so the monthly return matches the payslips. Check the numbers with the free PF calculator.
Nearby EPFO offices
- EPFO Zonal Office Chennai: Office of the Addl. Central Provident Fund Commissioner(Chennai & Puducherry), No. 37, Royapettah High...
- EPFO Regional Office Chennai Ambattur: R-40, A-1, T.N.H.B Office-cum-Shopping Complex, Mugappair East, Chennai AMBATTUR - 600 037
- EPFO Regional Office Chennai North: No. 37, Royapettah High Road, Opposite Swagat Hotel, (TN). Chennai - 600 014
- EPFO Regional Office Chennai South: No. 37, Royapettah High Road, Opposite Swagat Hotel, (TN). Chennai - 600 014
- EPFO Regional Office Sriperumbudur: Regional Office : SRIPERUMBUDUR 3, RAJAJI SALAI, WEST TAMBARAM CHENNAI - 600045
- EPFO Regional Office Chennai Tambaram: 3, Rajaji Salai, West Tambaram CHENNAI - 600 045
- EPFO Regional Office Thiruvallur: Regional Office, THIRUVALLUR R-40, A-1, T.N.H.B Office-cum-Shopping Complex, Mugappair East, Chennai - 600...
- EPFO Regional Office Vellore: S-1, TNHB, Phase III, Sathuvachari Vellore - 632 009
- EPFO Zonal Office Coimbatore: P.B.No-3875, Dr. Balasundaram Road, Coimbatore - 641018.
- EPFO Regional Office Tiruppur: Regional Office, Tiruppur 497, Ist Floor M/s. Muthusamy & Bros Industrial Complex, Palladam Road, Tiruppur...
See all EPFO offices in Tamil Nadu.