Step 1: Get your documents in order (day 1)
- Invoice(s) with GSTIN and due date
- Purchase order, email or message confirming the order
- Delivery challan, e-way bill, lorry receipt or acceptance of service
- Ledger statement and every message about the payment
- Udyam certificate if you are a micro or small enterprise
- Cheque and bank return memo if a cheque bounced
Step 2: Send a written reminder with a statement of account (days 1–7)
Email and WhatsApp a polite but formal reminder with the statement attached and a clear date. Keep it short. This creates a record; many buyers pay here.
Step 3: Call the decision-maker, not the clerk (days 7–14)
Speak to the owner or finance head. Ask for a date and confirm it in writing afterwards. If you are an MSME, mention that interest at three times the bank rate is accruing under the MSMED Act.
Step 4: Legal notice (day 15 onwards, or day 1 if a cheque bounced)
A notice from an advocate puts the buyer on record and starts statutory timelines. For a bounced cheque it is mandatory within 30 days of the return memo. FundRaksha sends it within 24 hours of your documents, at no upfront cost.
Step 5: Choose the legal route if the notice is ignored
| Situation | Route | Where, for Jaipur |
|---|---|---|
| Udyam-registered supplier, payment over 45 days late | MSME Samadhaan | Rajasthan Micro and Small Enterprises Facilitation Council |
| Cheque bounced | Section 138 complaint | Metropolitan Magistrate courts, Jaipur, for Section 138 |
| Invoice or contract dues, no real dispute | Summary suit | District and Sessions Court, Jaipur, and its Commercial Court for recovery suits. |
| Contract with arbitration clause | Arbitration | Tribunal per the clause |
Recovering B2B dues in Jaipur: what is specific here
Jaipur’s exporters of jewellery, textiles and handicrafts in Sitapura, Sanganer and Johri Bazaar often carry dues from buyers in Delhi, Mumbai and abroad, and marble and stone suppliers in Kishangarh sell to builders on open credit. Export invoices need a different approach from domestic ones; domestic buyers can be pursued through notice, Samadhaan and suits in Rajasthan.
Main industries: gems and jewellery, textiles and block printing, handicrafts and exports, marble and stone and tourism and hospitality.
Courts: Metropolitan Magistrate courts, Jaipur, for Section 138; District and Sessions Court, Jaipur, and its Commercial Court for recovery suits.
MSME claims: Udyam-registered micro and small suppliers in Jaipur file on MSME Samadhaan, heard by the Rajasthan Micro and Small Enterprises Facilitation Council (Commissionerate of Industries, Government of Rajasthan, Jaipur). The Council sits where the supplier is, so a Jaipur supplier can pursue a buyer in another state from home.
Step 6: Secure the settlement
Get any payment plan in writing with dates and post-dated cheques or a mandate. A missed instalment then has its own remedy.